Condé Nast is a global media company, home to iconic brands including Vogue, The New Yorker, GQ, Glamour, AD, Vanity Fair and Wired, and many others. The company's award-winning content reaches 84 million consumers in print, 367 million in digital and 379 million across social platforms, and generates more than 1 billion video views each month.
The company is headquartered in London and New York and operates in 32 markets worldwide, including China, France, Germany, India, Italy, Japan, Mexico & Latin America, Russia, Spain, Taiwan, the U.K. and the U.S, with local license partners across the globe.
About Condé Nast Global Product and Technology (GPT)
Our mission in Global Product & Technology (GPT) is to empower our brands for business and creative success by creating the next-generation suite of content publishing, membership and commerce experiences. We are a group of product managers, designers, engineers, strategists, and researchers dedicated to building innovative, user-centric products.
You will be working alongside international colleagues across the world, working with stakeholders in our US and UK HQs as well as within our 10 other markets. We strongly emphasise cross-functional working through partnering directly with our functional pillars in GPT for Product, Engineering, Architecture, Design, UX and Delivery; as well as our business partners in Consumer Marketing, Commerce, Commercial and Licensing, Editorial and Data.
Conde Nast Product Career Framework
We offer a flexible career framework, so the role will evolve over time based on company priorities - therefore the brand or platform responsibility may change based on the agreed strategic roadmap & delivery priorities in a year or quarter.
Your responsibilities can be broadly divided into four areas: strategy & business acumen, customer experience, technical, planning & delivery (shipping).
Job Description
Condé Nast is seeking an innovative, collaborative, and proven Product Manager (PM). The candidate will lead product planning and shipping activities for a leading Brand or Platform capability with GPT. You will create a vision based on analysis of customer behaviour and needs, gain buy-in from senior-level stakeholders, define the prioritisation of features & user stories and work with the multi-discipline teams to implement product solutions and software increments to agreed sprint deadlines.
You will need to work closely with other Product Managers, Product designers and engineers to align the user experience and maintain consistency of the product across the platform - inclusive of all markets.
Strategy & Business Acumen
- Set, develop and execute the digital strategy and product roadmap with key metrics to track
- Conduct analysis to understand customer behaviour, usability problems and opportunities
- Undertake competitive analysis and benchmarking with our Customer Research teams
- Understand the needs of internal stakeholders (Marketing, Commercial, Customer Services, Production)
- Understand core business & revenue concepts across all monetisation activities
Customer Experience
- Act as the voice of the customer, be passionate about their needs and how to continually improve their product experience.
- Provide the link between the customer (whether internal or consumer), development team, and any third party regarding software functionality, throughout the product development lifecycle
- Closely collaborate with product design, user experience to conduct needs assessments, competitive research, user research, prototyping & user testing
Technical
- Partner and collaborate with engineering to account for tech complexity and achieve the right balance of time to market vs future scalability of the platform.
Planning & Delivery (Shipping)
- Drive product prioritization within a 0-3 month time horizon
- Manage day to day product planning & delivery.
- Establish quarterly objectives and track performance metrics aligned to overall business goals.
- Create and manage all product documentation, communicate strategy, project status, conflicts, and resource needs to management
- Define user problems/epics /themes stories and propose product solutions to address these
- Constantly evolve processes and resources to improve quality and speed of delivery
- Experience in product developing and user, A/B and multivariate testing to drive improvements
- Relentless focus on shipping and go to market strategies
Leadership, Collaboration & Communication
- Lead a single product team & distributed engineering teams within an agile framework
- Work closely with the Product Director to deliver the product strategy & delivery program
- Thrive in a global environment working across multiple teams and key stakeholders
- Team culture. Be a key contributor in creating a healthy and high-performing team culture
- Collaborate with all teams to translate organizational objectives into product strategy and implementation roadmap
- Must be a proven relationship builder with strong verbal and written abilities who can diplomatically and effectively work across departments as well as with external partners
Key Performance Indicators (KPIs)
- Will obsess over metrics such as Audience Engagement & Audience Acquisition
- Experience applying commercial metrics - LTV, AOV, CVR, ARPU
- Design experiences & solutions that directly impact commercial performance (business KPIs)
- Monitor, and analyze performance metrics, and communicate them to stakeholders
- Develops a hypothesis-driven framework for team
About you - Desired Skills & Qualifications
- You typically have 3-6 years of product experience in a field relevant to your product
- Bachelor's degree or equivalent experience required
- Experience in leading and delivering world-class products in any of the following
- Consumer Brand Product experiences (ideally in the Traditional Media, Social or Content Platform companies)
- Paid Content Products & Experiences (Paywalls, Membership Programs)
- Publisher Commerce Experience - affiliate, shop, marketplace & dropship programmes
- Self-driven, motivated, and able to drive objectives forward and see projects and initiatives through to completion
- Experience managing and motivating agile cross-functional teams to deliver significant impact to customers and our business.