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Product Manager - Small Business Payments, Fraud Protection Service

JPMorganChase
Full-time
On-site
Bengaluru, Karnataka, India
Description

Join our team to transform customer experiences and innovate industry-first payment products for Small Businesses.

As a Product Manager within the Small Business Banking Digital Payments team, you are an integral part of the team that innovates Fraud Protection offerings and leads the end-to-end product life cycle. You will manage and have a deep understanding of the product roadmap, help keep the team organized, and define & influence the product's strategic vision. You’ll join a team that respects values and promotes diversity & inclusion.

Job responsibilities

  • Develop a product strategy and vision that delivers value to customers
  • Own & maintain a product backlog supporting the strategic roadmap
  • Lead product development with Technology and Design teams
  • Collaborate with cross-functional partners (Risk, Control, Compliance, Legal)
  • Manage discovery efforts and market research for customer solutions
  • Oversee production support, issue resolution, and prioritization
  • Integrate data analytics, product metrics, and market analysis

Required qualifications, capabilities, and skills

  • 7+ years of experience in product management or a relevant domain
  • Understanding of digital payments, fraud prevention, and small business needs
  • Advanced knowledge of product development life cycle and data analytics
  • Proven ability to lead product life cycle activities and value management
  • Ability to thrive in a cross-functional environment and balance responsibilities
  • Establish and maintain relationships with key stakeholders
  • Proven track record of delivering results in a dynamic environment