Gentrack provides leading utilities across the world with innovative cleantech solutions. The global pace of change is accelerating, and utilities need to rebuild for a more sustainable future. Working with some of the world’s biggest energy and water companies, as well as innovative challenger brands, we are helping companies reshape what it means to be a utilities business. We are driven by our passion to create positive impact. That is why utilities rely on us to drive innovation, deliver great customer experiences, and secure profits. Together, we are renewing utilities.
Our Values and Culture
Colleagues at Gentrack are one big team, working together to drive efficiency in two of the planet’s most precious resources, energy, and water. We are passionate people who want to drive change through technology and believe in making a difference. Our values drive decisions and how we interact and communicate with customers, partners, shareholders, and each other. Our core values are:
Ø Respect for the planet
Ø Respect for our customers and
Ø Respect for each other
Gentrackers are a group of smart thinkers and dedicated doers. We are a diverse team who love our work and the people we work with and who collaborate and inspire each other to deliver creative solutions that make our customers successful. We are a team that shares knowledge, asks questions, raises the bar, and are expert advisers. At Gentrack we care about doing honest business that is good for not just customers but families, communities, and ultimately the planet. Gentrackers continuously look for a better way and drive quality into everything they do.
This is a truly exciting time to join Gentrack with a clear growth strategy and a world class leadership team working to fulfil Gentrack’s global aspirations by having the most talented people, an inspiring culture, and a technology first, people centric business.
As Product Owner, you will help maximise the value of the product to the customer by that the highest priority item flows through the system. This is an exceptional opportunity for an amazing Product Owner to join a world class global R&D team focused on Delivering Tomorrow Today
The Specifics
· Have a good understanding of Salesforce and how Agents use Salesforce to complete their tasks
· Understanding customer requirements and how they might impact the product solution
· Be able to demonstrate the product to customers and understand the value it can deliver
· Write user stories to capture the configuration needed to meet customer requirements
· Write user stories and work with the engineering teams to deliver changes to the product to meet customer requirements
· Break down user stories with a clear focus on delivering increments of customer value
· Prioritize and streamline the creation of releases of product increments to customers
· Help team members understand the value a user story will deliver
· Attend the Scrum meetings and run backlog refinement sessions
What we're looking for (you don’t need to be a guru at all, we’re looking forward to coaching and collaborating with you):
To be successful in this role, you will have strong Product Ownership experience as well as good knowledge of Salesforce, Experience Cloud and Service Cloud. You will ideally have data analysis and User Experience Analysis knowledge as well as an understanding of the utilities industry.
Additionally, you will preferably have experience working in the technology industry, ideally with a software vendor. Furthermore, you have great stakeholder management skills as well as a customer-centric approach, our customers are at the heart of everything we do.
This will be a role offering constant learning, working as part of a vibrant team. We are very passionate about what we do and, therefore, the successful candidate will be focused and capable of delivering in a fast-paced and time-constrained environment. Our reward package is competitive and global career prospects are good for the right person.
What we offer in return:
· Personal growth – in leadership, commercial acumen and technical excellence
· To be part of a global, winning high growth organization – with a career path to match
· A vibrant, culture full of people passionate about transformation and making a difference -with a one team, collaborative ethos
· A competitive reward package that truly awards our top talent
· A chance to make a true impact on society and the planet
Gentrack want to work with the best people, no matter their background. So, if you are passionate about learning new things and keen to join the mission, you will fit right in.