Product Owner

ROLES AND RESPONSIBILITIES:

· Deliver innovative solutions based on user requirements and Product Vision.   

· Assess, initiate, prioritize, refine, and drive appropriate technology solutions

Research to neutralize competition and create well-defined product backlog.

· Develop and maintain a product roadmap for his/her delivery area that synthesizes the needs of business customers over the long and short term. Manage delivery expectations with customers

· Create, and groom a backlog of well-formed stories for implementation by the area’s scrum team

· Manage and communicate tradeoff decisions between scope (value / expected ROI) and schedule (higher operating expense in longer release cycles)

· Effectively negotiate with business and IT stakeholders to prioritize work to be delivered by the Agile Scrum Team each sprint

· Excellent written and verbal business and technical communication skills, working comfortably and ably with stakeholders at the department or division level

· Must review technical solutions for compliance with business processes and objectives, as well as IT standards

· Work diligently and proactively to research, respond and resolve customer issues promptly

· Manage to the definitions of done from feature acceptance criteria to release to ship working software to aligned business values

· Identify trends and opportunities for process optimization, process redesign, or development of new process/policies

DESIRED SKILLS:

§ Project management skills- Planning, Organizing, Risk identification and mitigation, delivery quality and timelines

§ Business analysis, critical thinking, conflict management and problem-solving skills

§ Excellent verbal and written communication for influencing and leading customer-facing engagements

§ Strong Technical background

§ Knowledge of global best practices in CRM space.

§ Experience in BFSI domain shall be preferred.

§ Knowledge of web applications, databases (preferably Oracle), SQL

§ Strong knowledge in information technology architecture components, principles, procedures and practices

TECHNICAL SKILLS:

Proficient in project management software

Abreast with latest Technology trends