Program Manager

Role

Unit Head – Financial Services 

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Location

Chennai 

Experience: 

15-20 yrs

Number of openings 

1

What awaits you/ Job Profile 

• Overall responsible for leading and overseeing the implementation, development, administration, infra of Financial Services 
• Managing Financial Services projects from initiation to completion, including scope, schedule, budget, and resource allocation
• Managing projects, teams, and resources to ensure the successful delivery of solutions that align with business goals
• Demonstrates strategic thinking, anticipates challenges and can recommend multiple action plans.
• Defining and tracking key performance indicators (KPIs) to assess the effectiveness of the product delivery.
• Networking through proactive means with stakeholders at Product and Domain level of seniority.
• Maintaining high performance levels of processes and people.
• Responsible for performance assessment and improvement of feature team members. 
• Actively collaborate with cross-functional teams.
• Disseminate and develop the organization’s culture and values within the feature teams.
• Manage feature team’s portfolio & set up targets for individual & feature team development.

• Facilitate learning objectives required as per the product delivery needs. 

What should you bring along

• Minimum 15 years of experience in the Technology Industry with at least 9 years in project deliveries and people management roles.
• At least 4-5 years of experience in building feature teams for delivering Financial Services. 
• Strong communication, negotiating, interpersonal skills.
• Expertise in IT / Business Stakeholder management.
• Customer centric and people centric approach to delivery excellence. 
• Knowledge, and experience in Agile principles and the Scrum framework.

• Knowledge in Cloud platforms such as AWS / Azure.

Must have technical skill 

• Managing multiple Projects, Teams, and resources to ensure the successful delivery of solutions that align with business goals
• Product / Project Management, Agile Toolkit usage Skills & Collaboration skills. 
• People leading experience.
• Capabilities to take self-initiative in uncertain circumstances.
• Able to manage precise communication(s) to management after filtering various inputs from Feature teams and stakeholders.
• Able to maintain discipline in work ethics across team members for seamless oversight and efficiency.

Good to have Technical skills

• Certification(s) in technical fields.
• Certification in Agile or Project Management
• Experience in working with international teams through conventional on-premise participation and virtual events.
• Experience in creating and conducting workshops and team events.
• Operations Support Experience, ITIL Certification
• Presentation skills (for senior management / clients)
• Data analysis tools and techniques