Key Responsibilities:
Define the product strategy and roadmap for the Conversation Suite of product charters, aligning with the company's overall vision and customer needs
Drive end-to-end solutioning & delivery involving conversational products
Define best practices, scaling processes, mentor junior PMs and evangelize product mindset
Collaborate with cross-functional teams (engineering, sales, marketing, customer success) to deliver high-quality products and experiences
Analyze market trends, customer feedback, and competitive landscape to identify opportunities for product innovation and improvement
Prioritize and manage the product backlog, ensuring efficient resource allocation and timely delivery of features
Communicate product updates, roadmaps, and metrics to stakeholders and executive leadership
Required Skills and Experience:
Overall 6+ years of experience along with minimum 3+ years of experience in Product Management in a B2B SaaS or enterprise software industry.
Strong understanding of AI Technologies, CX landscape and industry specific use cases.
Proven track record of successfully launching & scaling enterprise products
Excellent communication and presentation skills, with the ability to effectively convey complex technical concepts to diverse audiences
Proficient in product management tools and agile methodologies
Bachelor's degree in Computer Science, Engineering, or a related field; MBA preferred