Product Manager – SRE

About Chubb

Chubb is a world leader in insurance. With operations in 54 countries and territories, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. The company is defined by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength and local operations globally. Parent company Chubb Limited is listed on the New York Stock Exchange (NYSE: CB) and is a component of the S&P 500 index. Chubb employs approximately 40,000 people worldwide. Additional information can be found at: www.chubb.com.

About Chubb India

At Chubb India, we are on an exciting journey of digital transformation driven by a commitment to engineering excellence and analytics. We are proud to share that we have been officially certified as a Great Place to Work® for the third consecutive year, a reflection of the culture at Chubb where we believe in fostering an environment where everyone can thrive, innovate, and grow

With a team of over 2500 talented professionals, we encourage a start-up mindset that promotes collaboration, diverse perspectives, and a solution-driven attitude. We are dedicated to building expertise in engineering, analytics, and automation, empowering our teams to excel in a dynamic digital landscape.

We offer an environment where you will be part of an organization that is dedicated to solving real-world challenges in the insurance industry. Together, we will work to shape the future through innovation and continuous learning.

Job Summary:

As the Product Manager for our SRE Chapter, you will be responsible for defining and executing a product vision that drives innovation and enhances our capabilities for the Global SRE chapter. You will collaborate with cross-functional IT teams to deliver technology products that improve service reliability, efficiency, user satisfaction, and business outcomes. The ideal candidate will have a strong product mindset, understanding of SRE concepts, excellent communication skills, and a proven track record in managing technology products in an agile environment.

Key Responsibilities:

1. Product Strategy & Vision:
   • Define and communicate the product vision, strategy, and roadmap for the Global SRE chapter.
   • Conduct brainstorming and  competitive analysis to inform product decisions and identify opportunities for innovation and service reliability.
2. Cross-Functional Collaboration:
   • Partner with engineering, development, production support and business stakeholders to ensure alignment on SRE chapter goals and deliveries.
   • Facilitate workshops and brainstorming sessions to gather requirements and feedback from diverse teams.
3. Agile Product Management:
   • Lead the product development lifecycle using agile methodologies, managing backlogs, sprints, and releases effectively.
   • Write clear and actionable user stories and acceptance criteria to guide the development process.
4. Stakeholder Engagement:
   • Serve as a primary point of contact for internal stakeholders, gathering insights and ensuring their needs are prioritized and addressed.
   • Communicate product updates, strategic direction, and performance metrics to stakeholders at various levels.
5. Data-Driven Decision Making:
   • Analyze user data, feedback, and product performance metrics to inform product enhancements and features.
   • Use analytics tools to measure success against key performance indicators (KPIs) and iterate on the product roadmap as needed.
6. Market Positioning & Launch:
   • Develop go-to-market strategies for product launches, ensuring effective positioning within the organization.
   • Collaborate with cross functional teams  to create promotional materials, conducting training sessions for internal users.
7. Continuous Improvement:
   • Champion a culture of continuous improvement within the team, advocating for best practices in product management and agile methodologies.
   • Stay informed on industry trends, emerging technologies, and best practices in product management to drive innovation.

Key Skills & Qualifications:

• Bachelor’s degree in Computer Science, or a related field
• 5+ years of experience in product management, specifically in technology or software product environments.
• Proven experience in managing the product development lifecycle in an agile setting.
• Strong analytical skills and experience with data-driven decision-making.
• Exceptional communication and interpersonal skills, with the ability to engage and influence stakeholders.
• Excellent problem-solving skills and a strategic mindset.
• Familiarity with project management tools such as JIRA.
• Understanding of SRE concepts
• Understanding of user experience (UX) design principles and methodologies.

Why Chubb?

Join Chubb to be part of a leading global insurance company!

Our constant focus on employee experience along with a start-up-like culture empowers you to achieve impactful results.

• Industry leader: Chubb is a world leader in the insurance industry, powered by underwriting and engineering excellence
• A Great Place to work: Chubb India has been recognized as a Great Place to Work® for the years 2023-2024 and 2024-2025
• Laser focus on excellence: At Chubb we pride ourselves on our culture of greatness where excellence is a mindset and a way of being. We constantly seek new and innovative ways to excel at work and deliver outstanding results
• Start-Up Culture: Embracing the spirit of a start-up, our focus on speed and agility enables us to respond swiftly to market requirements, while a culture of ownership empowers employees to drive results that matter
• Growth and success: As we continue to grow, we are steadfast in our commitment to provide our employees with the best work experience, enabling them to advance their careers in a conducive environment

Employee Benefits

Our company offers a comprehensive benefits package designed to support our employees’ health, well-being, and professional growth. Employees enjoy flexible work options, generous paid time off, and robust health coverage, including treatment for dental and vision related requirements. We invest in the future of our employees through continuous learning opportunities and career advancement programs, while fostering a supportive and inclusive work environment. Our benefits include:

• Savings and Investment plans: We provide specialized benefits like Corporate NPS (National Pension Scheme), Employee Stock Purchase Plan (ESPP), Long-Term Incentive Plan (LTIP), Retiral Benefits and Car Lease that help employees optimally plan their finances
• Upskilling and career growth opportunities: With a focus on continuous learning, we offer customized programs that support upskilling like Education Reimbursement Programs, Certification programs and access to global learning programs.
• Health and Welfare Benefits: We care about our employees’ well-being in and out of work and have benefits like Hybrid Work Environment, Employee Assistance Program (EAP), Yearly Free Health campaigns and comprehensive Insurance benefits.

Application Process 

Our recruitment process is designed to be transparent, and inclusive.

• Step 1: Submit your application via the Chubb Careers Portal.
• Step 2: Engage with our recruitment team for an initial discussion.
• Step 3: Participate in HackerRank assessments/technical/functional interviews and assessments (if applicable).
• Step 4: Final interaction with Chubb leadership.

Join Us

With you Chubb is better. Whether you are solving challenges on a global stage or creating innovative solutions for local markets, your contributions will help shape the future. If you value integrity, innovation, and inclusion, and are ready to make a difference, we invite you to be part of Chubb India’s journey.

Apply Now: https://www.chubb.com/emea-careers/