Program Manager - Bengaluru

Role & Responsibilities

• Own end-to-end program delivery for assigned cohorts in Bengaluru: plan timelines, manage capacity, and ensure cohorts meet learning and placement KPIs.
• Coordinate cross-functional execution across Curriculum, Instructors, Student Success, Admissions, and Placement teams to remove blockers and maintain SLA adherence.
• Monitor program health using data (attendance, assignment completion, assessment scores, NPS, placement funnel) and run weekly reviews to drive improvements.
• Implement and refine SOPs, escalation paths, and quality checks to standardise delivery and reduce variability between cohorts.
• Manage stakeholder relationships with hiring partners and corporate recruiters to align outcomes, placement timelines, and feedback loops.
• Lead on-site operations — classroom logistics, student communications, and crisis response — to deliver a consistent, high-quality learning experience.

Skills & Qualifications

Must-Have

• 3–6 years of program or operations management experience (preferably in EdTech, training, or high-volume cohort models).
• Proven stakeholder management and cross-functional coordination skills; comfortable interfacing with leadership and hiring partners.
• Strong analytical ability — comfortable using Excel and basic SQL or BI tools to track KPIs and produce actionable insights.
• Exceptional written and verbal communication, with experience managing on-site logistics and student-facing operations.

Preferred

• Experience with Agile frameworks, JIRA/Asana, LMS/CRM platforms, and process documentation (SOP creation and rollout).
• Background in placement coordination, recruitment partnerships, or outcomes-focused program design.

Benefits & Culture Highlights

• Opportunity to impact student careers directly and shape scalable program processes in a fast-paced EdTech environment.
• Collaborative, outcome-driven culture with frequent cross-team learning and visibility to leadership.
• On-site role in Bengaluru with exposure to hiring partners and industry-led projects.

This role is onsite in Bengaluru and ideal for a hands-on program operator who thrives on delivering measurable student outcomes, improving processes, and building strong cross-functional partnerships. Apply if you are data-driven, operationally excellent, and motivated by measurable impact in education and careers.