Senior Product Managers

About The Company

At Easebuzz, we are revolutionizing how businesses handle payments. As a leading fintech company, we provide online merchants with seamless solutions to accept, process, and disburse payments through developer-friendly APIs. Since our founding in 2014, we’ve built a full-stack payment aggregator platform that serves over 1,50,000 businesses across India, from startups to large enterprises in sectors like education, retail, insurance, and e-commerce.

Our mission is to be a one-stop Financial Operating System, offering solutions for digital payments, vendor management, reconciliation, and more. We thrive on innovation, consistently developing new products, leading to 4x growth in just the past year.

At Easebuzz, you’ll find a collaborative and inclusive work environment where open communication, growth, and diversity are highly valued. If you’re looking for a dynamic workplace with a focus on driving impact, join us!

 Job Title: Senior Manager/AVP – Product Management

 Location: Pune

 Experience Required: 5–6 years

About the Role:

We are seeking a results-driven Senior Product Manager/ Senior Business Analyst to join our Fintech team, with a strong focus on Process Excellence, Payments, and Digital Product Optimization. You will collaborate with cross-functional teams to analyze business processes, identify inefficiencies, and deliver actionable insights that enhance our payment systems, onboarding journeys, and operational workflows.

 Key Responsibilities:

• Analyze and improve end-to-end payment processes, including merchant onboarding, settlements, dispute resolution, and transaction monitoring.
• Identify process inefficiencies, root causes, and improvement opportunities through data analysis, process mapping, and stakeholder interviews.
• Work closely with product managers, operations, compliance, and engineering teams to ensure aligned process design and delivery.
• Translate business requirements into clear documentation (BRDs, process flows, SOPs).
• Lead or support automation, workflow optimization, and RPA initiatives.
• Monitor process performance using KPIs, dashboards, and present insights to leadership.
• Ensure regulatory and compliance alignment (e.g., RBI, KYC, AML in Indian context or relevant authorities in your region).
• Support incident analysis and mitigation strategies for payment failures, latency, or chargeback spikes.
• Stay abreast of trends in UPI, IMPS, NEFT, cards, wallets, BNPL, etc.

 Must-Have Skills:

• 5–6 years of experience as a Business Analyst/Product manager/Process excellence Manager in Fintech or Payments domain.
• Strong understanding of digital payments ecosystem: UPI, Payment Gateways, Cards, Reconciliation, Settlements, etc.
• Prior exposure to merchant onboarding journeys, risk operations, or fraud management.
• Expertise in Process Mapping, Requirement documents creation
• Proficiency in Excel, Flow diagram, Data Analysis
• Strong stakeholder management and cross-functional collaboration skills.
• Ability to work in fast-paced, agile environments.

 Good-to-Have:

• Experience with RPA tools, JIRA, Confluence, or similar.
• Should have knowledge of SQL, BI tools (Tableau, PowerBI, etc.).
• Familiarity with regulatory compliance (KYC, AML, PCI-DSS) in fintech.
• Lean Six Sigma Green/Black Belt certification.

 Educational Background:

• Bachelor’s degree in Business, Finance, Technology, or related fields.
• Certification or coursework in Business Analysis, Process Improvement, or Data Analytics is a plus.
• MBA or post-grad certification in Business Analytics or Process Management is a plus.