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Technical Project Manager (SaaS)

CGvak Software Exports
Full-time
On-site
Gurgaon, Haryana, India
Role & Responsibilities

We are seeking a dynamic and detail-oriented Technical Project Manager to work closely with the CTO and play a dual role in project execution and process excellence. This is a high-impact opportunity to manage and monitor software projects across teams while also driving delivery excellence, Agile coaching, and process improvements. The ideal candidate brings experience in project management within a SaaS or technology-driven environment, a strong understanding of Agile methodologies, and a keen interest in process governance and continuous improvement.

Project Management & Delivery Oversight:

  • Plan and manage multiple concurrent technology projects across multiple teams.
  • Collaborate with teams to define project plans, timelines, and resource allocations.
  • Track progress using Agile tools (Jira, Confluence) and ensure timely delivery.
  • Generate reports and maintain dashboards on project status, risks, and timelines.
  • Facilitate daily stand-ups, sprint planning, and retrospectives.

Process Definition & Governance:

  • Design and implement processes for Agile delivery, ticket management, and support workflows.
  • Conduct audits, spot checks, and process reviews to ensure compliance.
  • Identify delivery bottlenecks and drive continuous improvement.

Agile Coaching & Enablement:

  • Conduct training and workshops on Agile methodologies (Scrum, Kanban).
  • Coach teams on ceremonies, estimation techniques, and backlog management.
  • Promote Agile mindset and process maturity across the organization.

Quality & Compliance:

  • Align teams to quality frameworks and standardized practices.
  • Work with cross-functional teams to ensure audit readiness.

Stakeholder Communication:

  • Serve as the bridge between Engineering, QA, Support, and Product teams
  • Regularly update leadership on delivery progress, risks, and process gaps
  • Simplify technical progress and status for executive-level reporting
Ideal Candidate
  • 9+ years of overall experience, with 5+ years of experience in Project Management / PMO / Delivery Excellence roles within technology or SaaS organizations.
  • Strong understanding of Agile/Scrum practices and tools like Jira, Confluence.
  • Hands-on experience in any technical function (QA, development, testing, or project coordination).
  • Ability to lead process governance, including documentation, audits, and stakeholder alignment.
  • Excellent communication, analytical thinking, and stakeholder management skills.
  • Familiarity with DevOps and CMMI/ISO quality frameworks.
  • Self-driven, highly organized, and outcome-focused.

Desirable Qualifications:

  • Certifications such as PMP, CSM, or CMMI-related are a plus.
  • Exposure to process maturity models or experience contributing to CMMI audits is preferred.
Perks, Benefits and Work Culture
  • Comprehensive health insurance coverage.
  • Excellent rewards and recognition policy.
  • Transparent compensation policy with no unnecessary deduction in CTC.
  • Annual company off-site and a variety of events, celebrations throughout the year.
  • Travelling opportunities between our offices across the country.
  • Annual Ginesys walkathon & related sporting events.
  • Quarterly Coffee with CEO.
Apply now
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