Program Manager 4-ProdDev

Oracle Customer Success Services

As a key member of Oracle Customer Success Services, you will join an international network of experts dedicated to driving customer success through innovation and expertise. Our One Oracle approach ensures you will be part of a team delivering comprehensive, end-to-end services and solutions that accelerate the entire customer journey. Work alongside certified and experienced professionals, gaining exposure to cutting-edge technologies and methodologies, and enhancing your skills and credentials. Engage with a diverse range of customers, managing the full lifecycle of delivery and services, and ensuring each project has a tangible impact. Benefit from robust team support in a collaborative environment that prioritizes teamwork and mutual success. Join us in Oracle Customer Success Services and elevate your career with a company that values innovation, expertise, and customer-centric solutions.

About Oracle

Oracle is the world’s leading provider of business software. With a presence in over 175 countries, we are one of the biggest technology companies on the planet. We're using innovative emerging technologies to tackle real-world problems today. From advancing energy efficiency to reimagining online commerce, the work we do is not only transforming the world of business it's helping advance governments, power nonprofits, and giving billions of people the tools, they need to outpace change. For more information about Oracle, visit us at oracle.com. 

What You’ll Do

In this critical role, you will drive global AI customer adoption by collaborating with cross-functional teams and leveraging analytics across a large, dynamic organization. We seek a detail-oriented, analytical professional with a strong ability to navigate complex, non-routine challenges. You will work closely with leadership, program managers, product managers, and SMEs to understand functional requirements while partnering with other teams to deliver analytical support and reporting.

Career Level - IC4

Responsibilities

• Provide analytics and reporting, creating stories that illustrate where the business should be heading.
• Lead cross-functional project teams to ensure successful delivery of initiatives across departments.
• Facilitate collaboration and communication between different teams to achieve project milestones and objectives
• Collect, input, verify, correct, and analyze data to measure key performance indicators against business objectives.
• Provide management with economic impact and compliance issues surrounding key business decisions and/or deals.
• Drive the implementation of new processes and procedures.
• Develop communication plans and training materials for rolling out new processes and process changes.
• Work fully independently, often on exceptionally complex, critical projects. Seek input and collaboration when appropriate.

Requirements

• MBA, BA, or BS in Industrial Engineering, Business Administration, Economics, STEM-based degree, or equivalent experience relevant to functional area.
• 8+ years of experience in executing and managing technical initiatives, with a focus on delivering cross-functional projects and data-driven business analysis.
• Demonstrated leadership skills, with the ability to influence and drive teams toward common goals.
• Excellent analytical skills with the ability to interpret complex data and make informed decisions.
• At ease with analytical tools and PowerPoint, including creating and delivering presentations to large audiences.
• Awareness of agile and waterfall project management methodologies
• Excellent interpersonal, communication and team-facilitation skills.
• Good presenter and speaker. Comfortable in front of groups.